Returns & Exchanges

At Nestor Liquor, we strive to ensure your premium spirits and specialty food items arrive in perfect condition. Due to the nature of our products and safety regulations, all sales are final unless an item is received damaged or incorrect.

1

Inspect Your Order

Upon delivery, please carefully inspect your package for any signs of breakage, leaks, or incorrect items before signing for the shipment.

2

Contact Customer Support

If your order is damaged or incorrect, email our support team within 48 hours of delivery with your order number and clear photographic evidence of the issue.

3

Await Authorization

Our team will review your claim and, if approved, provide you with a Return Merchandise Authorization (RMA) and further instructions for returning the product.

4

Receive Resolution

Once the returned item is received at our warehouse, we will issue a replacement or a full refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing